DMAIC Case Study: Intervention Rate Reduction in Industrial Moisture Analyzer Post-Sale Service

Tactegra applied the DMAIC Process, a data-driven variation reduction process, for its client, HG, a leading industrial moisture analyzer manufacturing company. The purpose was to help this client reduce the frequency of field services needed during the warranty period after sale (post-sale intervention rate under warranty). Doing so would reduce customer process downtime, increase customer satisfaction, and reduce field service costs to improve the return on investment (ROI) for the business.

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DMAIC Case Study: First Pass Yield Improvement in Manufacturing of Industrial Sewing Machine

Tactegra applied the DMAIC Process, a data-driven variation reduction process, for its the client, TC, a leading industrial sewing machine manufacturing company, to improve the manufacturing first pass yield. The goal was to improve sewing machine manufacturing efficiency by reducing the number of defects found during the assembly process. Doing so would allow TC to increase both the return on investment (ROI) and customer satisfaction.

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