INSIGHTS

Increasing Lender Market Share & Competitiveness for a Top 10 US Bank through Process Design Challenge A commercial lending team at a Top 10 US Bank was struggling to grow market share and looking for a  professional services partner to help them attain their operational, financial, and organization design goals and eliminate: High operational costs Inconsistent customer experience Variation and defect proliferation across regions and people Solutions and Results To inform the target state definition, Tactegra leveraged a…